Privacy Policy
New Agro Sciences SMC (PVT) LTD (“New Agro Sciences,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, services, and online communication channels.
This Privacy Policy explains how New Agro Sciences SMC (PVT) LTD collects, uses, protects, discloses, and retains information when you visit or interact with our website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website, including:
Information Submitted Through Contact Forms
When you contact New Agro Sciences SMC (PVT) LTD through our website, we may collect:
- Full name
- Telephone number
- Email address
- Product or service interest
- Message or inquiry details
- Any other information you voluntarily provide
Newsletter Information
If you subscribe to newsletters or updates from New Agro Sciences SMC (PVT) LTD, we may collect your email address to send you agricultural information, product updates, company news, and other relevant communications.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our website infrastructure or service providers, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
We use this information to maintain website security, improve performance, understand website usage, and provide a better user experience.
2. How We Use Your Information
New Agro Sciences SMC (PVT) LTD may use the information we collect to:
- Respond to your questions and inquiries
- Provide requested product or business information
- Contact you regarding your inquiry
- Process and manage business communications
- Provide customer support
- Send newsletters or updates where you have subscribed
- Improve our website, products, services, and communications
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
- Protect our legal rights and interests
We will not use your personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. Legal Basis for Processing
Where applicable, New Agro Sciences SMC (PVT) LTD processes personal information based on:
- Your consent
- The need to respond to your requests or provide requested services
- Our legitimate business interests, where permitted by applicable law
- Compliance with legal or regulatory obligations
- Protection of our rights, property, systems, and users
Where consent is the basis for processing, you may withdraw your consent where reasonably practicable.
4. How We Share Information
New Agro Sciences SMC (PVT) LTD does not sell, rent, or trade your personal information for monetary consideration.
We may share information with trusted third party service providers where reasonably necessary to operate our website and business, including providers responsible for:
- Website hosting
- Website security
- Email delivery
- Website maintenance
- Analytics and performance monitoring
- Information technology services
Such service providers may access information only to the extent reasonably necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.
New Agro Sciences SMC (PVT) LTD may also disclose information where required by applicable law, court order, regulatory requirement, governmental authority, or where necessary to protect our legal rights, safety, property, or website security.
5. Data Security
New Agro Sciences SMC (PVT) LTD takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
6. Data Retention
New Agro Sciences SMC (PVT) LTD retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, fulfilling legal obligations, resolving disputes, and enforcing agreements.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.
Cookies may help New Agro Sciences SMC (PVT) LTD understand how visitors interact with our website and improve its functionality.
Where required by applicable law, we will obtain appropriate consent before using non essential cookies or similar technologies.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third Party Websites
Our website may contain links to third party websites, including external services, platforms, maps, or other resources.
New Agro Sciences SMC (PVT) LTD is not responsible for the privacy practices, security, content, or policies of third party websites.
When you leave our website, we recommend reviewing the privacy policy of the website you visit before providing personal information.
9. Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request restriction of processing where applicable
- Ask questions about how your information is handled
Requests may be subject to verification and applicable legal limitations.
To exercise a privacy related right, please contact New Agro Sciences SMC (PVT) LTD using the contact details provided below.
10. Children’s Privacy
Our website is intended for general business and agricultural information and is not specifically directed toward children.
New Agro Sciences SMC (PVT) LTD does not knowingly request or collect personal information from children for purposes that are not permitted by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. International Data Transfers
Some of our technology, hosting, communication, or service providers may process information in countries other than Pakistan.
Where personal information is transferred or processed internationally, New Agro Sciences SMC (PVT) LTD will take reasonable steps to ensure that appropriate safeguards are applied, taking into account applicable legal requirements.
12. Changes to This Privacy Policy
New Agro Sciences SMC (PVT) LTD may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage visitors to review this page periodically to remain informed about how New Agro Sciences SMC (PVT) LTD protects personal information.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
New Agro Sciences SMC (PVT) LTD
Head Office:
Plot #40/II, Industrial Estate, Phase I, Multan, Pakistan
Phone:
+92 333 2968486
Website:
New Agro Sciences
We will make reasonable efforts to respond to privacy related inquiries within a reasonable period.
14. Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of Pakistan.
Where visitors access our website from jurisdictions that provide additional mandatory privacy protections, those protections may apply to the extent required by applicable law.